Delivering Happiness: A Path to Profits, Passion, and Purpose by Tony Hsieh:
Delivering Happiness shares Tony Hsieh’s journey building Zappos into a billion-dollar company by focusing on company culture and customer happiness. Hsieh emphasizes that prioritizing employee satisfaction, strong values, and delivering exceptional customer experiences leads to long-term business success. The book blends personal stories, business insights, and practical lessons to show that profits and purpose can coexist, and that creating a positive, passionate work environment benefits both employees and customers.
