The Design of Everyday Things by Donald A. Norman:
The Design of Everyday Things explains why even smart people struggle with poorly designed objects like doors, light switches, or appliances. Norman argues that the problem isn’t the user—it’s the design, which often ignores how humans think and behave. The book shows that good design makes controls visible, intuitive, and easy to use, guiding users naturally to the correct action. By applying principles of cognitive psychology, designers can create products that satisfy and delight rather than frustrate. This updated edition offers insights on how thoughtful design impacts usability, customer experience, and even business success.
